Privacy Policy


Toonz Entertainment Pte. Ltd., along with its parent, affiliates, and group companies (“Toonz”, “us”, “we”) owns or controls the websites (viz. and (“websites”). We are committed to safeguarding the privacy of the visitors and users of our website and website’s services (“you”, “your”, “user”).

This policy lets you know how, why, and when we will collect your personally identifiable information, how we ensure that necessary steps are in place to protect your privacy, and how we provide you with the necessary information regarding your rights and obligations.

We encourage you to read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

This policy applies solely to the information collected via our websites. This policy does not apply to information that you may submit to us otherwise, whether by offline means, emails, or other electronic file transmission methods which are not facilitated by our websites. This policy does not apply to information that users may submit to us through third-party websites that may be linked to or from our websites.

We are not responsible for the actions and privacy policies of third-party websites.

By accessing, using, and sharing your personally identifiable information via our websites, you are unconditionally accepting this policy in full. If you do not agree to the terms in this policy, please stop using the websites immediately.

This Privacy notice should be read in conjunction and together with the Terms of Use , Cookie Policy  applicable to our websites. You are bound by the terms therein for use of our websites.

2.User Consent

By using Toonz’ service (for example, register in our website or communicate with us on our websites), you agree to our collection, use, and sharing of your personal information as described in this policy.

3.Personal identification information

To use certain features on the website and for any services, you may have to provide basic contact information through forms available on the website, including but not limited to:  name, postal address, email address, mobile number, city etc. Toonz will not disclose your personal data to any other third party and it will be processed for Toonz’ own business purposes. Should Toonz wish to disclose your personal data, it will be included within our internal data protection procedures.

Toonz does not collect personally identifiable information about you except when you specifically and knowingly provide it. Toonz uses your personally identifiable information to operate  its websites and services and to inform you of new features, services, and products from Toonz and its affiliates.

You can always refuse to supply personally identifiable information, except that it may prevent you from accessing and using the websites in whole or in part.

4.Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer, and technical information about users’ means of connection to our website such as the operating system and the internet service providers utilized and other similar information.

5.Web browser cookies

Our website may use “cookies” to enhance user-experience. You may please read the terms related to our cookies in our Privacy policy for Cookies.

6.How we use collected information

We use personal information of users only for the following purposes:

  1. To improve customer service. Information that you provide helps us respond to your service-requests and support-needs more efficiently.
  2. To personalize user experience. We may use information in the aggregate to understand how our users, as a group, use the services and resources provided on our websites.
  3. To improve our website. We may use feedback you provide to improve our products and services.
  4. At times the website may make certain personal information available to strategic partners that work with the website to provide service to users. Personal information will only be shared by the website to provide or improve our services and for our marketing purposes

We may also use or disclose your personal information if required to do so by law or on the good-faith belief that such action is necessary to: (1) conform to applicable law or comply with legal process served on us or the website; (2) protect and defend our rights or property, the website or our users, or (3) act to protect the personal safety of us, users of the website, or the public.

7.Purposes and lawfulness of processing

The website will only collect and process personal information about you where we have lawful basis. We take your privacy very seriously and will never disclose, share, or sell your data without your consent, unless required to do so, or do any other act, by law. We use information to provide, analyse, administer, enhance and personalize our service and marketing efforts, to process your registration, and to communicate with you.

8. Retention period for personal data

Except as otherwise mentioned in this policy, we keep your personal information only for as long as required by us: to provide you with the services you have requested; to comply with other law, including for the period demanded by our tax authorities and other consultants; and to support a claim or defence in court.

9.Third party websites

If users find advertising or other content on our websites that link to the websites and services of third parties, please be aware that we do not control the content or links in those advertisings, nor do we control the contents in the third-party websites. We are not responsible for the practices employed by the websites linked to or from our websites.

In addition, the third-party websites and services may have different privacy policies and customer service policies than from ours. You are accessing the third-parties’ website(s) at your own risks and costs.

10.Changes to this privacy policy

We may update this policy at any time at our discretion. When we do, we will publish the updated version in our websites.  The updated policy will be effective immediately and will supersede the terms of this policy. We encourage you to frequently check this page for any changes to stay informed about how we are protecting the personal information that we collect.

You acknowledge and agree that it is your responsibility to review this policy periodically and become aware of modifications.

By continuing to use our websites after any updated policy has been published, you affirm your agreement to the updated policy.

11.Contacting us

If you have any questions about this policy, please write to us at [email protected]

12.Security and compliance with laws

We implement and update administrative, technical, and physical security measures periodically to help protect your information against unauthorized access, loss, destruction, or alteration. However, if you know or have reason to believe that your personal information has been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us immediately.

This Agreement was last modified on November 04, 2019